Refund policy
Returns & Exchanges Policy
The Signature Steel Decor team is committed to delivering the highest quality pieces in the industry. We back our items with a 30-day Money-Back Guarantee of Satisfaction (exception: Personalized Metal Signs).
If for any reason you are not satisfied with any item, simply return it within 30 days and we'll exchange, credit, or refund the cost of the item.
Please note: Any items that are customized or personalized cannot be returned or exchanged unless damaged or defective. We do accept cancellations if you contact us at info@signaturesteeldecor.com within 24 hours of placing your custom order. After 24 hours, we can accommodate changes within a limited timespan of placing your order.
Customer is responsible for shipping costs to and from delivery location for any returned item.
If you have any questions about our return policy, please contact us at info@signaturesteeldecor.com.